Customer reviews of Tong Park Cars Leeds

By Moghees M on 22 June 2016 | Verified purchase

I was in the market for a BMW X5 for a while. I had seen several in and around the Leeds area both private and trade. I viewed one on Autotrader that was being sold by Tong Park Cars and I have to say their customer service was outstanding. I am very particular when it comes to cars and the gents at Tong Park were very patient with me and gave me the confidence to make the purchase! Definitely recommend these guys based on customer service and value!

Reply from Tong Park Cars Leeds on 28/06/16

Thank you for taking the time to write about your experience with Tong Park cars, We are so please to hear you happy with your new car and look forward to doing business with you again in the future. Thank you Shaun,

By Huzaifa K on 19 June 2016 | Verified purchase

All of my experiences with TONG PARK CARS of purchasing my last 2 cars and my current BMW have been very professional and at the same time comfortable. They always treated me as a valued customer. Keep it on Merchants.

Reply from Tong Park Cars Leeds on 20/06/16

Thank you for taking the time to write about your experience with Tong Park cars, We are so please to hear you happy with your new car and look forward to doing business with you again in the future. Thank you Shaun,

By Kirsty P on 18 June 2016 | Verified purchase

Shaun and ash were absolutely amazing! They went above and beyond to sort everything out for me! I travelled 85 miles to go to their garage and look at my dream car I was not disappointed! I would highly recommend them to my friends

Reply from Tong Park Cars Leeds on 18/06/16

Thank you for taking the time to write about your experience with Tong Park cars, We are so please to hear you happy with your new car and look forward to doing business with you again in the future. Thank you Shaun,

By Katie T on 09 June 2016 | Verified purchase

Such a great experience, brilliant rate on finance backed up by a great warrenty, the staff are so friendly no problem is too big or too small, although I have had no problems. After I bought the car I had follow up phone calls asking if I was pleased with the car or if there was anything they could do. Would definitely be going back for my next car and 100 percent recommend!!!!

Reply from Tong Park Cars Leeds on 17/06/16

Thank you for taking the time to write about your experience with Tong Park cars, We are so please to hear you happy with your new car and look forward to doing business with you again in the future. Thank you Shaun,

By Ionut D on 31 July 2020 | Purchase not verified

Never again,would never recommend ,went in and saw a nice example of B class,told the guy I’m looking for a family car since wife was expecting a baby.it all seems alright when I tested the car.goth home and as soon as I started using the car as a daily,surprise surprise....the car won’t start.at this time I’ve literally traveled less than 100 miles since I’ve goth it.Did the obvious thing and called them.you know what the answer was?,”the car has an electronic gearbox and won’t start unless it’s in neutral”.overall it cost me 2k for a loth of head ache.stay safe all and be careful what you spend your money on.

Reply from Tong Park Cars Leeds on 03/08/20

Thank you for your review. Apologies for your problems. But incredibly surprised! You purchased this vehicle over 12 months ago and you have not made any contact with tong park cars other than leaving bad reviews. We pride our business on customer and aftercare service, we been awarded highly rated dealer from Auto trader for the last 3 years with 145 Five-star reviews because we care about our customers. Please contact me Shaun Traynor on 07710549332 to discuss this matter. Kind regards Shaun Traynor

By D C on 15 February 2020 | Purchase not verified

Brilliant experience with Tong Park Cars from start to finish. Was able to complete purchase on the day very quickly and professionally. Tong Cars went above and beyond to ensure car was perfect before I was able to drive away. Excellent rates of finance were available too!

Reply from Tong Park Cars Leeds on 22/05/20

Thank you for your 5 star review and thank you for your business.

By janine T on 11 February 2020 | Purchase not verified

I would recommend this garage to anyone shaun and his team are great and very professional,i bought a seat leon from shaun there was a little problem with the car when I return so contacted shaun,stright away he got someone to come and pick my car up from house and returned it when it was fixed back to my house. its nice to know that there are still people out there that look after there clients nothing was any trouble for shaun. once again thanks shaun for all your help top service.

Reply from Tong Park Cars Leeds on 12/02/20

Thank you Janine for taking the time to write about your experience with Tong Park cars, I'm happy its all sorted now. I'm so pleased to hear your happy with your new car and look forward to doing business with you again in the future. Thank you Shaun and team.

By Joseph D on 14 March 2018 | Purchase not verified

Great value, service and communication a pleasure to do business with. You can definitely buy with confidence and I would not hesitate to buy from here again.They are more than happy to go the extra mile!

Reply from Tong Park Cars Leeds on 20/03/18

Thank you Joseph for taking the time to write about your experience with Tong Park cars, We are so please to hear you happy with your new car and look forward to doing business with you again in the future. Thank you Shaun

By JACKIE R on 05 June 2017 | Purchase not verified

Just like to say thank you to Shaun for all the help he gave us the MPV drivers lovely no problems at all. Great customer services if we had to we would buy again from these Guy's They even del it to Berkshire on a Saturday . We only need this as a stop gap as our Toyato Alphard was having a new engine fitted now the wife does not want to part with it as it been a great run around for the past six weeks will be sad to see it go Once again thank you all in Leeds

Reply from Tong Park Cars Leeds on 06/06/17

Thank you for taking the time to write about your experience with Tong Park cars, We are so please to hear you happy with your new car and look forward to doing business with you again in the future. Thank you Shaun,