Customer reviews of Tong Park Cars Leeds

By Moghees M on 22 June 2016 | Verified purchase

I was in the market for a BMW X5 for a while. I had seen several in and around the Leeds area both private and trade. I viewed one on Autotrader that was being sold by Tong Park Cars and I have to say their customer service was outstanding. I am very particular when it comes to cars and the gents at Tong Park were very patient with me and gave me the confidence to make the purchase! Definitely recommend these guys based on customer service and value!

Reply from Tong Park Cars Leeds on 28/06/16

Thank you for taking the time to write about your experience with Tong Park cars, We are so please to hear you happy with your new car and look forward to doing business with you again in the future. Thank you Shaun,

By Huzaifa K on 19 June 2016 | Verified purchase

All of my experiences with TONG PARK CARS of purchasing my last 2 cars and my current BMW have been very professional and at the same time comfortable. They always treated me as a valued customer. Keep it on Merchants.

Reply from Tong Park Cars Leeds on 20/06/16

Thank you for taking the time to write about your experience with Tong Park cars, We are so please to hear you happy with your new car and look forward to doing business with you again in the future. Thank you Shaun,

By Kirsty P on 18 June 2016 | Verified purchase

Shaun and ash were absolutely amazing! They went above and beyond to sort everything out for me! I travelled 85 miles to go to their garage and look at my dream car I was not disappointed! I would highly recommend them to my friends

Reply from Tong Park Cars Leeds on 18/06/16

Thank you for taking the time to write about your experience with Tong Park cars, We are so please to hear you happy with your new car and look forward to doing business with you again in the future. Thank you Shaun,

By Katie T on 09 June 2016 | Verified purchase

Such a great experience, brilliant rate on finance backed up by a great warrenty, the staff are so friendly no problem is too big or too small, although I have had no problems. After I bought the car I had follow up phone calls asking if I was pleased with the car or if there was anything they could do. Would definitely be going back for my next car and 100 percent recommend!!!!

Reply from Tong Park Cars Leeds on 17/06/16

Thank you for taking the time to write about your experience with Tong Park cars, We are so please to hear you happy with your new car and look forward to doing business with you again in the future. Thank you Shaun,

By Edith S on 05 September 2024 | Purchase not verified

Me..old biddy..turns up unannounced to have a browse .I didn’t realise how the system works i.e,you phone,you make an appointment ,but I was treated by a gentleman,Shaun,who happily took me to see any car(all safely locked away) nothing was too much trouble…found a car..Don’t bother going anywhere else but Tong Park Leeds !

By Anonymous on 02 September 2024 | Purchase not verified

Excellent Service and Highly RecommendedThank you to Tahir and his team for the positive experience in purchasing our new car. I recently bought a Toyota Estima from Tong Park Cars, and I couldn't be happier with the entire process.Before visiting, I communicated with them via WhatsApp, and their responses were prompt, straightforward, and informative. I felt confident knowing that they were expecting me on a specific day and that I could view the cars I was interested in.When we arrived, we were greeted by friendly staff who showed us around. They weren’t pushy and allowed us to take our time inspecting the vehicles. One of the cars we were interested in wasn't at the garage at that moment, but they went above and beyond to bring it in within 40 minutes.I was able to take the car for a test drive, and the staff answered all our questions patiently. Once we decided to proceed with the purchase, the transaction was completed quickly. While the paperwork was being prepared, we enjoyed some tea.The car was washed and prepped before being handed over to us, and they provided a six-month warranty on the key components. They also offered assistance with any post-warranty service.Overall, we're delighted with our purchase and would highly recommend Tong Park Cars to others.

By Daniel H on 24 February 2024 | Purchase not verified

I was able to come and view the car I was after imidiately after messaging, Shaun was helpful and explained everything to know regarding an imported vehicle. We test drove the car and they were happy to service it as well as clean up a few tlc bits. A week later picked up the car with no fuss and easy payment and a happy drive home :)

By Dr Steve J on 19 November 2023 | Purchase not verified

Very friendly and helpful garage, on the phone initially and then when I viewed the car I was thinking of buying. Ash was extremely open and honest when asked questions about the car. Shaun was extremely efficient in dealing with the actual sale. When the interior lights needed fixing a few days after the sale the unit was serviced quickly at the garage, no questions asked. So thankyou very much guys! The five stars goes to both Ash and Shaun _ a helpful and friendly team.

By Callum B on 03 October 2023 | Purchase not verified

Shaun, was a absolute pleasure to deal with, talked me through step by step about all the process and did everything he could possibly do to make sure that I drove the car home the same day. Never met a car salesmen like him. I would highly recommend getting a car from here and will definitely be back in the future.

By Mark A on 25 July 2023 | Purchase not verified

Flawless Experience from start to finish. Sean was amazing and very professional. Had everything sorted in 1 day. Car will be delivered today and i cant wait to get driving it. Im sure if any problems arise with it Sean will be at hand to help.